Published On: Mar 21st 2018 News

On 13 March, the European parliament approved new rules to provide clearer price information for parcel delivery. This move emerges from the Commission’s Digital Single Market strategy.

Published On: Mar 15th 2018 News

More and more people are purchasing services and goods online, the National Statistics Office have indicated that the number of Maltese internet users who purchased online in 2017 reached 64.5%.

Published On: Mar 13th 2018 Annual Report

The Malta Communications Authority (MCA) has today published its Annual Report and Financial Statements for the financial year ending 31 December 2016.

Published On: Mar 8th 2018 News

The MCA is publishing information on the different fault repair timeframes and compensation schemes published by service providers in the terms and conditions of subscriber contracts. This table is intended to serve as a tool for consumers to easily seek information on the type of redress they should expect to receive when experiencing faults.

Published On: Mar 7th 2018 News

During 2016, 1.61 billion people around the world purchased goods over the internet and therefore it comes as no surprise that Consumers International chose eCommerce as this year’s theme for World Consumer Rights Day.

Published On: Mar 7th 2018 News

Online shopping is becoming increasingly popular with internet users. According to MCA’s latest consumer survey, carried out in 2016, 63% of Maltese bought something online. Findings show that the most sought after products and services with Maltese online shoppers are clothes and shoes, holiday accommodation an...