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Latest Updates

COVID 19

Published On: Apr 8th 2020
Covid-19: Efforts by the local communication services operators     [1] [1] https://www.mca.org.mt/sites/default/files/Covid-19%20article.pdf ...

MCA End-User Half Yearly Statistical Report July - December 2019

Published On: Mar 17th 2020
The Malta Communications Authority (MCA) has published its report on the complaints and enquiries received during the lastt six months of 2019. This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 63 complaints. 97% of the complaints received we...

Consumer Remit

Do you know your consumer rights? Read More

The MCA is responsible to ensure that service providers offer transparent and competitive service to consumers whilst observing the sector specific rules the MCA is entrusted to enforce.

Reports

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Half yearly reports provide information regarding the trends and issues referred to the Authority from consumers on any of the sectors it regulates.

Communications Services

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The communication services guides provide information on the different telephony, internet, television, postal and eCommerce services offered in Malta.

Consumer Campaigns

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Educational campaigns disseminated through various media to provide consumers with information on telephony, internet, TV and postal services.