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Latest Updates

MCA publishes pricing developments for March 2019
Published On: Apr 18th 2019
The MCA is committed to m​onitor developments in the electronic communication markets and inform the general public on the main changes that are taking place. To this effect, the MCA is publishing pricing d​evelopments that have taken place during the months of March 2019. This presentation includes an overview...
The MCA registers an increase of 13% in consumer complaints in the last 6 months of 2018
Published On: Mar 29th 2019
The Malta Communications Authority (MCA) has published its report on the complaints and enquiries received during the last 6 months of 2018.  This report provides an in-depth analysis of the complaints received by the Authority during this period.  In total, the MCA received 132 complaints from subscribers of te...

Consumer Remit

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The MCA is responsible to ensure that service providers offer transparent and competitive service to consumers whilst observing the sector specific rules the MCA is entrusted to enforce.

Reports

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Half yearly reports provide information regarding the trends and issues referred to the Authority from consumers on any of the sectors it regulates.

Communications Services

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The communication services guides provide information on the different telephony, internet, television, postal and eCommerce services offered in Malta.

Consumer Campaigns

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Educational campaigns disseminated through various media to provide consumers with information on telephony, internet, TV and postal services.