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Latest Updates

Press Release: Price Adjustment Clauses in Telecoms Contracts

Published On: Aug 28th 2023
The MCA has published a new consultation on “Price Adjustments Clauses in Telecoms Contracts” and is welcoming feedback until 29th September 2023 at noon. The consultation document can be accessed here [1]. [1] ...

Enhanced Number Portability Framework in force from 1 June 2023

Published On: May 25th 2023
​Number portability refers to the ability of end-users subscribed to voice communications services to retain their phone number when they change to an alternative provider. As from 1 June 2023 the number portability framework that has been in place locally since March 2005 is being enhanced. These updates are esta...

Consumer Remit

Do you know your consumer rights? Read More

The MCA is responsible to ensure that service providers offer transparent and competitive service to consumers whilst observing the sector specific rules the MCA is entrusted to enforce.


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Half yearly reports provide information regarding the trends and issues referred to the Authority from consumers on any of the sectors it regulates.

Communications Services

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The communication services guides provide information on the different telephony, internet, television, postal and eCommerce services offered in Malta.

Consumer Campaigns

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Educational campaigns disseminated through various media to provide consumers with information on telephony, internet, TV and postal services.