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Latest Updates

Shopping Online - Processing Fees
Published On: Aug 27th 2019
*Shopping online - Processing fees* When purchasing goods from abroad, end-users should be aware of additional charges that may apply such as processing fees associated with Customs, Health or Border Inspections clearance.  The below information provides a breakdown of fees that could be applicable. *Importation ...
MCA publishes market trends for the period July to December 2018
Published On: Aug 14th 2019
​The MCA is today publishing the Communications Market Review (CMR) outlining the main developments in the second half of 2018. This publication is the latest of a series designed to outline developments concerning electronic communications and postal services in Malta.​ During the second half of 2018 the tele...

Consumer Remit

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The MCA is responsible to ensure that service providers offer transparent and competitive service to consumers whilst observing the sector specific rules the MCA is entrusted to enforce.

Reports

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Half yearly reports provide information regarding the trends and issues referred to the Authority from consumers on any of the sectors it regulates.

Communications Services

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The communication services guides provide information on the different telephony, internet, television, postal and eCommerce services offered in Malta.

Consumer Campaigns

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Educational campaigns disseminated through various media to provide consumers with information on telephony, internet, TV and postal services.