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Latest Updates

The AI Effect: Revisiting the MCA’s 5 Tips to Slam the Scam

Published On: Mar 13th 2024
​As the world celebrates World Consumer Rights Day 2024 [1], the topic of 'fair and responsible artificial intelligence (AI) for consumers' takes centre stage. This theme strongly resonates with the MCA's mandate to safeguard and promote a communi​cations environment that is conducive to social well-being, par...

'Tis the season to slam the scam!

Published On: Dec 21st 2023
*What to know to stay a step ahead of the scammer.* Scammers are very familiar with the increased reliance on online shopping that takes place around the holiday period, and – expectedly – they see this time of year as an ideal opportunity to lure unsuspecting targets to a variety of scams using multiple channe...

Consumer Remit

Do you know your consumer rights? Read More

The MCA is responsible to ensure that service providers offer transparent and competitive service to consumers whilst observing the sector specific rules the MCA is entrusted to enforce.

Reports

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Half yearly reports provide information regarding the trends and issues referred to the Authority from consumers on any of the sectors it regulates.

Communications Services

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The communication services guides provide information on the different telephony, internet, television, postal and eCommerce services offered in Malta.

Consumer Campaigns

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Educational campaigns disseminated through various media to provide consumers with information on telephony, internet, TV and postal services.