Consumer News
Press Release: Initiatives to promote legitimate TV streaming in public places.
Published On:
Aug 10th 2018
Industry News
MCA publishes service providers' price comparisons for July 2018
Published On:
Aug 16th 2018
News
'Coding our Future' an Erasmus+ KA1 project organised by the MCA
Published On:
Jun 25th 2018
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MCA publishes service providers' price comparisons for July 2018
Published On:
Aug 16th 2018
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Career Opportunities
Career Opportunity: Project Coordinator
Published On:
Jul 11th 2018 -
Closing Date:
Aug 3rd 2018
We are looking for a motivated individual to join the Information Society Unit. The post calls for an individual who values the opportunity of having an impact on the overall wellbeing of others and believes that ICT is a corner stone to achieve this.
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Career Opportunity: Legal Advisor
Published On:
Aug 3rd 2018 -
Closing Date:
Aug 30th 2018
We are looking for a Legal Advisor to join our dynamic team of professionals. If you have warrant to practice as an advocate in Malta, the ability to carry out analytical and research work; and assimilate and report on findings, in excellent written and verbal English and Maltese, then get in touch.
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Career Opportunity: Office Assistant
Published On:
Feb 5th 2018 -
Closing Date:
Aug 30th 2018
We are looking for motivated individuals to join our dynamic team. If you think you have what it takes, then we would like to hear from you. Interested individuals must be able to communicate effectively in both Maltese and English.
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Career Opportunity: Technical Specialist
Published On:
Aug 3rd 2018 -
Closing Date:
Aug 30th 2018
We are looking for motivated individuals to join our Technical team. The Technical Specialist will participate in, and contribute to, the implementation of various projects and on-going activities related to electronic communications services provided over fixed and wireless networks.
Read MoreConsumer Info
We have a drawn together a list of FAQ’s by subject to assist you in answering some of the most commonly asked questions about the services we regulate.
Read MoreEncountering issues related to the services regulated by us? Service provider has been contacted but the issue persists? You can lodge a complaint with the MCA by completing MCA’s complaint form.
Read MoreEnquire on any of the services regulated by the MCA related to consumer matters, by contacting the Consumer Protection team or by completing the Consumer’s enquiry form. If you would rather you can call the MCA’s offices on 21336840.
Read MorePublications
2017 Annual Report & Financial Statements
Published On:
Jul 20th 2018
The Malta Communications Authority (MCA) has today published its Annual Report and Financial Statements for the financial year ending 31 December 2017.
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2018: MCA Consumer Perceptions Survey – Mobile telephony
Published On:
Jul 19th 2018
The MCA is hereby publishing the findings of a survey gauging consumer perceptions based on their experience in using mobile telephony services offered in Malta.
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A Quality of Service Framework for Mobile Electronic Communication Services – Public Consultation
Published On:
Jul 18th 2018
Mobile services play a crucial role in the functioning of modern society. In the absence of simple and clear information of an existing mobile products and services, qualitative judgement are limited to own or peer perceived experiences.
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Digital Information Society - A Strategic Framework for Action 2018 -2022
Published On:
Jul 2nd 2018
The MCA would like to invite interested parties to share their views on the Digital Information Society - A Strategic Framework for Action 2018 -2022
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Strategy Update for 2018 - 2020
Published On:
Feb 7th 2018
This Strategy Update is a rolling update of the MCA's strategic direction. It validates established strategic thrusts and factors in any new developments that are seen to have a significant impact during the plan period.
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Annual Plan 2018
Published On:
Feb 7th 2018
The MCA has today published its Annual Plan for 2018. The Annual Plan sets out the priority work-streams and related individual tasks that the MCA intends to carry out during 2018. The Annual Plan is reflective of the MCA's Strategy Update covering the period 2018 - 2020.
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Annual Plan 2017
Published On:
Feb 6th 2017
This document represents the Malta Communications Authority’s Annual Plan for 2017.
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Strategy Update for 2017 - 2019
Published On:
Feb 3rd 2017
This Strategy Update is a rolling update of the MCA's strategic direction for the period 2017 – 2019.
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A Quality of Service Framework for Mobile Electronic Communication Services – Public Consultation
Published On:
Jul 18th 2018
Mobile services play a crucial role in the functioning of modern society. In the absence of simple and clear information of an existing mobile products and services, qualitative judgement are limited to own or peer perceived experiences.
Read More
Digital Information Society - A Strategic Framework for Action 2018 -2022
Published On:
Jul 2nd 2018
The MCA would like to invite interested parties to share their views on the Digital Information Society - A Strategic Framework for Action 2018 -2022
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National Roadmap for the UHF band between 470 - 790 MHz
Published On:
Jun 28th 2018
In line with Decision (EU) 2017/899, the MCA is publishing the National Roadmap for the UHF band between 470 – 790 MHz. This roadmap lays down the foundation to ensure that Malta is well positioned to adopt and benefit from future wireless technologies while sustaining competitiveness in the rapidly changing digi...
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Wholesale voice call termination on individual mobile networks in Malta
Published On:
Jun 13th 2018
The Malta Communications Authority (‘MCA’) is hereby publishing a consultation document concerning the regulatory treatment of the relevant product and service markets for the provision of wholesale termination on individual mobile networks in Malta. This is in accordance with article 9 of the Electronic Co...
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2018: MCA Consumer Perceptions Survey – Mobile telephony
Published On:
Jul 19th 2018
The MCA is hereby publishing the findings of a survey gauging consumer perceptions based on their experience in using mobile telephony services offered in Malta.
Read More
2018: MCA Consumer Perceptions Survey – Fixed Telephony
Published On:
Jun 11th 2018
The MCA is hereby publishing the findings of a survey gauging consumer perceptions based on their experience in using fixed telephony services offered in Malta.
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2017: MCA Consumer Perceptions Survey – Fixed broadband
Published On:
Apr 19th 2018
A brief overview of findings for a perception survey carried out in the period November to December 2017.
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2017: MCA Consumer Perceptions Survey – Broadcasting Services
Published On:
Feb 21st 2018
A brief overview of findings from a perception survey carried out in the period November to December 2017
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2017 Annual Report & Financial Statements
Published On:
Jul 20th 2018
The Malta Communications Authority (MCA) has today published its Annual Report and Financial Statements for the financial year ending 31 December 2017.
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2016 Annual Report & Financial Statements
Published On:
Mar 13th 2018
The Malta Communications Authority (MCA) has today published its Annual Report and Financial Statements for the financial year ending 31 December 2016.
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2015 Annual Report & Financial Statements
Published On:
Mar 13th 2018
Annual Report & Financial Statements 2015
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2014 Annual Report & Financial Statements
Published On:
Mar 12th 2018
Annual Report & Financial Statements 2014
Read MoreConsultations & Decisions
A Quality of Service Framework for Mobile Electronic Communication Services – Public Consultation
Published On:
Jul 18th 2018
Mobile services play a crucial role in the functioning of modern society. In the absence of simple and clear information of an existing mobile products and services, qualitative judgement are limited to own or peer perceived experiences.
Read More
Wholesale voice call termination on individual mobile networks in Malta
Published On:
Jun 13th 2018
The Malta Communications Authority (‘MCA’) is hereby publishing a consultation document concerning the regulatory treatment of the relevant product and service markets for the provision of wholesale termination on individual mobile networks in Malta. This is in accordance with article 9 of the Electronic Co...
Read More
Digital Information Society - A Strategic Framework for Action 2018 -2022
Published On:
Jul 2nd 2018
The MCA would like to invite interested parties to share their views on the Digital Information Society - A Strategic Framework for Action 2018 -2022
Read More
Source of Funding for the net cost incurred in providing universal service obligations during 2014 - Proposed Decision
Published On:
Feb 21st 2018
The MCA is publishing a proposed decision on the Source of funding for the net cost incurred by the designated undertaking in providing universal service obligations during the financial year 2014.
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Revision of the Amateur Radio Licensing framework
Published On:
Dec 19th 2017
The MCA is publishing for consultation its proposed revisions to the amateur radio licensing framework. Amongst other things the proposed revisions aim to regulate this service better and to implement certain harmonised licensing practices.
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Proposed Decision on the review of GO plc's application for funding of the net cost claimed to have been incurred to provide USOs during 2014
Published On:
Nov 22nd 2017
The MCA is publishing a proposed decision on the review of GO plc's application for funding of the net cost claimed to have been incurred to provide USOs during 2014.
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National Roadmap for the UHF band between 470 - 790 MHz
Published On:
Jun 28th 2018
In line with Decision (EU) 2017/899, the MCA is publishing the National Roadmap for the UHF band between 470 – 790 MHz. This roadmap lays down the foundation to ensure that Malta is well positioned to adopt and benefit from future wireless technologies while sustaining competitiveness in the rapidly changing digi...
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Decision Notice on Postcodes as an Integral Part of a Postal Address.
Published On:
May 14th 2018
The MCA is hereby publishing the Decision Notice on Postcodes as an Integral Part of a Postal Address
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Decision on the Source of Funding for the net cost incurred in providing universal service obligations during 2014
Published On:
Apr 16th 2018
The MCA is hereby publishing the decision document on the Source of Funding for the net cost incurred by GO plc in providing universal service obligations during 2014.
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Review of GO plc's application for funding of the net cost claimed to have been incurred to provide universal service obligations during 2014 - Decision Notice
Published On:
Jan 26th 2018
The MCA is hereby publishing its decision notice on the Review of GO plc application of the USO funding claim for the year 2014.
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