Malta Communications Authority

Consumer News

MCA appointed as the designated entity to implement the EU Accessibility Directive
Published On: Dec 12th 2018

As from September 2018, all public sector websites need to conform to the new European accessibility directive. The directive ensures that all public sector organisations’ websites and apps are accessible, using existing accessibility standards.
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Industry News

Cloud Computing amongst Local Business Organisations: A Study
Published On: Dec 21st 2018

As part of its ongoing effort in the field of cloud computing and its promotion, the MCA carried out a market study of the current situation on the use of cloud computing amongst business organisations in Malta.
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News

MCA publishes service providers' price comparisons for November 2018
Published On: Jan 17th 2019

The MCA is committed to m​onitor developments in the electronic communication markets and inform the general public on the main changes that are taking place. To this effect, the MCA is publishing pricing developments that have taken place during the month of November​.

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The Women4IT Project Launched
Published On: Dec 14th 2018

Women4IT´s aim is to develop digital competences and thereby the employability of young women at risk of exclusion from the labour market as well as to provide innovative solutions to increase the number of young women with ICT careers and women participating in the digital economy.

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Celebrating World Post Day
Published On: Oct 9th 2018

  World Post Day is celebrated annually on the 9th of October in different countries around the globe. The purpose of this day is to raise awareness amongst people towards the role of postal services in our daily lives. This day raises the profile of postal services and their contribution to global social and economic development. This date marks the anniversary of the creation of the Universal Postal Union (UP...

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Data Report Sheet (DRS) with the latest figures is published
Published On: Oct 3rd 2018

As part of an ongoing series of publications designed to pinpoint developments in electronic communications and post for Malta, the MCA has today published the Data Report Sheet (DRS) with the latest figures covering the period Q1 2014 to Q2 2018. The electronic communications subscriber base expanded rapidly during the first half of 2018 and exhibited further changes in consumption trends. In the case of mobile...

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The provision of call termination on individual public telephone networks at a fixed location in Malta
Published On: Dec 19th 2018

The MCA is hereby presenting its final decision on the markets for wholesale voice call termination on individual public telephone networks provided at a fixed location in Malta, in accordance with the EU regulatory framework of electronic communications networks and services.  The MCA notified the current decision to the EU Commission prior to today’s publication. The EU Commission comments letter is availabl...

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Next Generation Internet (NGI) Forum 2018
Published On: Oct 16th 2018

The Malta Communications Authority (MCA) has recently participated in the Next Generation Internet (NGI) Forum 2018 in Porto, Portugal. The event was organised by HUB4NGI in collaboration with Porto Municipality and included a mix of specialist talks, open discussions and interactive working groups. The aim of the NGI Forum was to bring together those prominent actors that, through their work in various research...

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Registered Mail - A Consultation
Published On: Oct 15th 2018

The postal services market is becoming increasingly dynamic, with ongoing challenges especially due the downward trend in traditional mail services on the one hand, and opportunities due to the growth in eCommerce-related services on the other hand.  MaltaPost plc is the provider of Universal Postal Services in Malta, and all the above aspects influence the company’s overall performance. One of the traditiona...

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Report of the Malta Communications Authority on its monitoring and findings in accordance with Article 5 of Regulation (EU) 2015/2190 concerning the European Net Neutrality Rules
Published On: Jun 28th 2018

The Malta Communications Authority (MCA) as the main authority responsible for enforcing the provisions of Regulation (EU) 2015/2120 (the ‘EU Regulation’), has prepared this report in compliance with the annual reporting obligations as specified in the EU Regulation. This report takes into consideration the MCA’s work with regards to the supervision and monitoring concerning open internet access rules as r...

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MCA International News Week 41
Published On: Dec 19th 2018

Some news Highlights from the Global Telecommunications and Postal Industries, as well as topical items and trends in Information and Communications Technology.

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MCA International News Week 40
Published On: Dec 7th 2018

Some news Highlights from the Global Telecommunications and Postal Industries, as well as topical items and trends in Information and Communications Technology.

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MCA International News Week 39
Published On: Nov 19th 2018

Some news Highlights from the Global Telecommunications and Postal Industries, as well as topical items and trends in Information and Communications Technology.

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MCA International News Week 38
Published On: Nov 8th 2018

Some news Highlights from the Global Telecommunications and Postal Industries, as well as topical items and trends in Information and Communications Technology.

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MCA news Archives

Click on one of the following links to view the section's respective news archives.

Consumers Industry

Career Opportunities

Career Opportunity: Compliance Officer
Published On: Nov 27th 2018   -   Closing Date: Dec 31st 2018

We are looking for motivated individuals to join our dynamic team. If you think you have what it takes, then we would like to hear from you.

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Career Opportunity: Legal Advisor
Published On: Aug 3rd 2018   -   Closing Date: Jan 18th 2019

We are looking for a Legal Advisor to join our dynamic team of professionals. If you have warrant to practice as an advocate in Malta, the ability to carry out analytical and research work; and assimilate and report on findings, in excellent written and verbal English and Maltese, then get in touch.

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Career Opportunity: Policy Analyst
Published On: Oct 3rd 2018   -   Closing Date: Jan 18th 2019

We are looking for motivated individuals to join our dynamic team in the role of Policy Analyst. If you think you have what it takes, then we would like to hear from you.

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Career Opportunity: Financial Analyst (Economic)
Published On: Aug 30th 2018   -   Closing Date: Jan 31st 2019

The MCA is looking for an Financial / Economic Analyst to join our multi-disciplinary team of professionals. If you think you have the right qualities to be part of our dynamic team, then we would like to hear from you.

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Consumer Info

We have a drawn together a list of FAQ’s by subject to assist you in answering some of the most commonly asked questions about the services we regulate.

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Encountering issues related to the services regulated by us? Service provider has been contacted but the issue persists? You can lodge a complaint with the MCA by completing MCA’s complaint form.

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Enquire on any of the services regulated by the MCA related to consumer matters, by contacting the Consumer Protection team or by completing the Consumer’s enquiry form. If you would rather you can call the MCA’s offices on 21336840.

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Publications

The MCA regularly publishes a range of reports and research papers across the telecoms, postal and technology markets aimed towards industry and interested parties.

A list of our publications across all of these sectors as well as the most relevant related documents can be found in this section.