Malta Communications Authority

Consumer News

Press Release: Initiatives to promote legitimate TV streaming in public places.
Published On: Aug 10th 2018

Initiatives to promote legitimate TV streaming in public places. Local restaurants, hotels, bars and other catering establishments are encouraged to protect their brand and reputation by ensuring that they only publicly broadcast content from legal sources.
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Industry News

Bilateral meeting MCA / UKE
Published On: Sep 6th 2018

In line with its objective to strengthen working relations with other European national regulatory authorities, the Malta Communications Authority (MCA) welcomed a delegation from the Polish Office of Electronic Communications (UKE) at its premises at the Valletta Waterfront.
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News

72% of users with a smartphone making use of OTT Services
Published On: Jul 19th 2018

A perceptions survey on mobile telephony commissioned by the Malta Communications Authority and conducted by EMCS in the second half of 2017 shows that 97% of residential end-users had a mobile telephony subscription. An increasing share of end-users are subscribing to post-paid plans, with the share of respondents reporting such a subscription rising by 13 percentage points from 2015 to 2017. Post-paid subscript...

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Unexpected and missed calls from overseas numbers
Published On: Jul 9th 2018

  Reports from consumers receiving unexpected and missed calls from unknown foreign numbers are becoming quite common around the world.  Consumers calling back on these numbers frequently report that they are kept on the line and afterwards discover that they were being charged for higher international rate services. Several users in Malta are reporting on various social media channels that they received alleg...

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Unexpected and missed calls from overseas numbers
Published On: Jul 9th 2018

  Reports from consumers receiving unexpected and missed calls from unknown foreign numbers are becoming quite common around the world.  Consumers calling back on these numbers frequently report that they are kept on the line and afterwards discover that they were being charged for higher international rate services. Several users in Malta are reporting on various social media channels that they received alleg...

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The MCA publishes a decision on Postcodes as an Integral Part of a Postal Address
Published On: May 23rd 2018

Even though postcodes have been implemented in Malta since 1991, in the majority of cases they are not being included in the address of postal articles.

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Report of the Malta Communications Authority on its monitoring and findings in accordance with Article 5 of Regulation (EU) 2015/2190 concerning the European Net Neutrality Rules
Published On: Jun 28th 2018

The Malta Communications Authority (MCA) as the main authority responsible for enforcing the provisions of Regulation (EU) 2015/2120 (the ‘EU Regulation’), has prepared this report in compliance with the annual reporting obligations as specified in the EU Regulation. This report takes into consideration the MCA’s work with regards to the supervision and monitoring concerning open internet access rules as r...

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National Roadmap for the UHF band between 470 - 790 MHz
Published On: Jun 28th 2018

In line with Decision (EU) 2017/899, the MCA is publishing the National Roadmap for the UHF band between 470 – 790 MHz.

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Notice - Assignment of radio spectrum for radio links
Published On: Jun 21st 2018

Assignment of radio spectrum in the 11 GHz band for radio links

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MCA publishes service providers' price comparisons
Published On: Jun 1st 2018

The MCA is committed to monitor developments in the electronic communication markets and inform the general public on the main changes that are taking place.

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MCA International News Week 33
Published On: Sep 20th 2018

Some news Highlights from the Global Telecommunications and Postal Industries, as well as topical items and trends in Information and Communications Technology.

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MCA International News Week 32
Published On: Sep 6th 2018

Some news Highlights from the Global Telecommunications and Postal Industries, as well as topical items and trends in Information and Communications Technology.

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MCA International News Week 31
Published On: Aug 30th 2018

Some news Highlights from the Global Telecommunications and Postal Industries, as well as topical items and trends in Information and Communications Technology.

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MCA International News Week 26
Published On: Jul 11th 2018

Some news Highlights from the Global Telecommunications and Postal Industries, as well as topical items and trends in Information and Communications Technology.

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MCA news Archives

Click on one of the following links to view the section's respective news archives.

Consumers Industry

Career Opportunities

Career Opportunity: Project Coordinator
Published On: Jul 11th 2018   -   Closing Date: Aug 3rd 2018

We are looking for a motivated individual to join the Information Society Unit. The post calls for an individual who values the opportunity of having an impact on the overall wellbeing of others and believes that ICT is a corner stone to achieve this.

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Career Opportunity: Legal Advisor
Published On: Aug 3rd 2018   -   Closing Date: Sep 10th 2018

We are looking for a Legal Advisor to join our dynamic team of professionals. If you have warrant to practice as an advocate in Malta, the ability to carry out analytical and research work; and assimilate and report on findings, in excellent written and verbal English and Maltese, then get in touch.

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Career Opportunity: Financial Analyst (Economic)
Published On: Aug 30th 2018   -   Closing Date: Sep 14th 2018

The MCA is looking for an Financial / Economic Analyst to join our multi-disciplinary team of professionals. If you think you have the right qualities to be part of our dynamic team, then we would like to hear from you.

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Career Opportunity: Clerical Officer
Published On: Sep 12th 2018   -   Closing Date: Sep 30th 2018

We are looking for motivated individuals to join our dynamic team in the role of Clerical Officer. If you think you have what it takes, then we would like to hear from you.

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Career Opportunity: Technical Specialist
Published On: Aug 3rd 2018   -   Closing Date: Sep 13th 2018

We are looking for motivated individuals to join our Technical team. The Technical Specialist will participate in, and contribute to, the implementation of various projects and on-going activities related to electronic communications services provided over fixed and wireless networks.

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Consumer Info

We have a drawn together a list of FAQ’s by subject to assist you in answering some of the most commonly asked questions about the services we regulate.

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Encountering issues related to the services regulated by us? Service provider has been contacted but the issue persists? You can lodge a complaint with the MCA by completing MCA’s complaint form.

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Enquire on any of the services regulated by the MCA related to consumer matters, by contacting the Consumer Protection team or by completing the Consumer’s enquiry form. If you would rather you can call the MCA’s offices on 21336840.

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Publications

The MCA regularly publishes a range of reports and research papers across the telecoms, postal and technology markets aimed towards industry and interested parties.

A list of our publications across all of these sectors as well as the most relevant related documents can be found in this section.