Freedom of Information

Public Authority
Malta Communications Authority (MCA)

Structure of the Public Authority/MCA

Functions and Responsibilities

General Description of the Categories of Documents held by MCA

Description of all manuals and similar types of documents which contain policies, principles, rules or guidelines in accordance with which decisions or recommendations are made in respect of members of the public (including bodies corporate and employees of the public authority in their personal capacity)

MCA Decisions
MCA Guidelines

Statement of the information that needs to be available to members of the public who wish to obtain access to official documents from the public authority, which statement shall include particulars of the officer or officers to whom requests for such access should be sent

The FOI officers of the Malta Communications Authority may be contacted by e-mail foi.mca@mca.org.mt or by telephone +356 21336840.

FOI requests / complaints may be submitted by e-mail foi.mca@mca.org.mt or through the FOI Portal https://foi.gov.mt via the e-ID.

Details of Internal Complaints Procedure

Applicants may submit a complaint to the Public Authority within a maximum of 30 days from the date of the last relevant communication by the Public Authority. A decision will be provided within 10 working days from the receipt of the complaint.

Subsequent and different complaints on the same request can only be submitted to the Public Authority after the first complaint has been answered or following the lapse of 10 working days from the date of submission of the complaint.

If applicants remain dissatisfied with the outcome of their complaint, they may appeal the decision through the Information and Data Protection Commissioner (IDPC) within 60 days from the date of the notification by the Public Authority.

Should applicants remain dissatisfied with the outcome of this procedure, they may appeal the decision through the Information and Data Protection Appeals Tribunal within 20 working days from the last relevant communication by the IDPC. An appeal from this decision may be registered at the Courts of Appeal within 30 days from the last relevant communication of the Information and Data Protection Appeals Tribunal.

Other Information

Opening Hours

Monday to Friday – 9am to 2.30pm (winter and summer).
NB: Requests received on weekends or public holidays will be processed on the next working day.

Public Authority Contact Details

https://www.mca.org.mt/contact