Malta Communications Authority

eCommerce is a fast growing sector and the importance of its sustainability and continued growth is carrying more weight year-on-year. It is here to stay and success can only happen if an organisation undergoes ongoing digital transformation and be more agile in its overall approach.
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Latest Updates

eCommerce Malta national strategy (2014 - 2020) mid-term evaluation
Published On: May 23rd 2017
The Malta Communications Authority together with the Government is publishing the Mid-term Evaluation document of the National eCommerce Strategy covering the period 2014-2020, for public consultation.  The objective of this evaluation exercise is to review the MCA’s strategic direction in eCommerce, revisit the...
Internet & eCommerce Use by Consumers - January 2017
Published On: Apr 5th 2017
A study commissioned by the Malta Communications Authority (MCA) in July 2016 has revealed that more than three-quarters of consumers across all age cohorts in Malta and Gozo are using the Internet. Whilst a laptop/desktop persists as the main device for accessing the Internet by the majority of internet users, sma...
Internet & eCommerce Use by Consumers - January 2017
Published On: Apr 5th 2017
A study commissioned by the Malta Communications Authority (MCA) in July 2016 has revealed that more than three-quarters of consumers across all age cohorts in Malta and Gozo are using the Internet. Whilst a laptop/des...
Internet & eCommerce Use by Consumers – May 2014
Published On: Oct 31st 2014
The study aims to gauge the growth of eCommerce use by consumers across the Maltese islands whilst allowing comparisons with the results of previous editions. The study established that 54% of all respondents (includi...
Internet & eCommerce Use by Consumers – September 2010
Published On: Sep 7th 2010
The MCA carried out its seventh eCommerce survey with the aim of obtaining an indication of the level of internet and eCommerce usage accross the Maltese islands and to gauge the sector's potential for growth.  The s...
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Internet and eCommerce Use by Business - December 2016
Published On: Dec 9th 2016
The purpose of this study was to assess the digital capabilities and readiness across the entire local industry. The field work was undertaken between March and May 2016 with the sample population amounting to 700 bus...
Internet & eCommerce Use by Business – July 2013
Published On: Jul 15th 2013
Following up on the study undertaken in 2012 [1], this survey evaluated the level of Internet and eCommerce use by the local business community and its potential for growth. The survey gauged the level of ICT penetrati...
Internet & eCommerce Use by Business – May 2012
Published On: Oct 17th 2012
The purpose of this research was to gain an insight into the level of Internet and eCommerce usage by the local business community and its potential for growth. This survey aimed to gauge the level of ICT penetration a...
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eCommerce Guides for SMEs & BLINK

The eCommerce Guides for SMEs, launched in 2009, which haves been purposely re-designed around a number of categories reflecting the different phases that are usually required to set up an online shop.

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eCommerce Adoption by the Crafts

The MCA, with the support of the Commerce Department, commissioned a review of the Crafts sector to map out this industry vis-a-vis the use of digital technology, in particular eCommerce.

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Training in Digital Marketing

In line with the National eCommerce Strategy the MCA is committed to develop a number of sector-specific initiatives aimed at promoting the effective use of online technologies.

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Selling on Amazon

Following discussions between the MCA and Amazon, as from April 2016, Maltese individuals and businesses can sell their products on the Amazon websites, giving these access to more than 240 million customers around the world.

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