eCommerce

The market for eCommerce is growing stronger all the time as business organisations and consumers turn to the Internet to effect transactions. 2017 proved to be no different as eCommerce relentlessly infiltrated and disrupted long-standing markets and market practices, both locally and on a global scale. Despite the above, certain quarters of the Maltese supply chain are still hesitant to establish a proper online presence and embrace digital, thereby improving their chances of penetrating new markets in today’s global marketplace. Whilst Malta does have numerous successful local case studies of business operations which have flourished online, the MCA continues its commitment to support the business community on its journey to go digital. In 2017, the MCA spearheaded a number of initiatives aimed at increasing the activity of businesses online. These included the publishing of the National eCommerce Strategy mid-term review, eCommerce surveys with a focus on consumer trends and behaviour, the FastTrak programme and the establishement of a comprehensive eCommerce training programme funded under the ESF Operational Programme for 2014 – 2020. Furthermore, in 2017, the MCA established the Malta Cloud Forum, with the objective of promoting the use of the cloud amongst businesses.