eCommerce News

Strategy Update for 2023 - 2025
Published On: Feb 9th 2023
This document provides a rolling update of the MCA's strategic direction for the period 2023 - 2025. It contains a validation of established strategic thrusts and includes any new developments that are envisaged as having a significant impact during the plan period. ...
Annual Plan 2023
Published On: Feb 9th 2023
This document represents the MCA's Annual Plan for 2023. It sets out the priority work-streams and related individual tasks that the MCA will be conducting during 2023. The Annual Plan is reflective of the MCA’s Strategy Update covering the period 2023 - 2025. ...
Collaboration for Digital Growth: MCA partners with Malta's leading business representative bodies
Published On: Jan 24th 2023
The Malta Communications Authority (MCA) is proud to announce the signing of separate Memorandum of Understanding (MoU) with the Malta Chamber of Commerce, Enterprise & Industry (The Malta Chamber), the Malta Chamber of Small and Medium Enterprises (SME Chamber), and the Malta Employers Association (MEA). This coll...
MCA 2021 Annual Report & Financial Statements
Published On: Oct 20th 2022
The MCA has published its 2021 Annual Report & Financial Statements [1], detailing the work and activity performed by the Authority throughout the year. -------- ANNUAL REPORT 2021 COVER PHOTO.PNG [2] ------------------------------ [1]
End-User Affairs: Half Yearly Report (July – December 2021)
Published On: Apr 8th 2022
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 85 complaints. 98% of the complaints received were closed within 20 working days. The complaints lodged with the Authority during this period, related predominantly to quality of service follo...
Guidelines on Platform to Business Regulation
Published On: Nov 3rd 2021
.... Guidelines further to publication of the Online Intermediation Services for Business Users (Enforcement Measures) Regulations, 2021 (hereafter ‘the Regulations’)   *1.What is the purpose of these Regulations* The purpose is twofold: (a) to have in place enforcement tools whereby a business user ...