eCommerce News

Press Release: Launch of Public Consultation on Proposed Preventative Measures to Mitigate CLI Spoofing and Vishing Scams
Published On: Sep 29th 2023
The Malta Communications Authority (MCA) has launched a public consultation on proposed preventative measures to mitigate Calling Line Identification (CLI) spoofing and vishing scams. The Consultation Paper [1] proposes a framework of interventions aimed at identifying, and subsequently blocking, potential scam cal...
Strategy Update for 2023 - 2025
Published On: Feb 9th 2023
This document provides a rolling update of the MCA's strategic direction for the period 2023 - 2025. It contains a validation of established strategic thrusts and includes any new developments that are envisaged as having a significant impact during the plan period. ...
Annual Plan 2023
Published On: Feb 9th 2023
This document represents the MCA's Annual Plan for 2023. It sets out the priority work-streams and related individual tasks that the MCA will be conducting during 2023. The Annual Plan is reflective of the MCA’s Strategy Update covering the period 2023 - 2025. ...
Collaboration for Digital Growth: MCA partners with Malta's leading business representative bodies
Published On: Jan 24th 2023
The Malta Communications Authority (MCA) is proud to announce the signing of separate Memorandum of Understanding (MoU) with the Malta Chamber of Commerce, Enterprise & Industry (The Malta Chamber), the Malta Chamber of Small and Medium Enterprises (SME Chamber), and the Malta Employers Association (MEA). This coll...
MCA 2021 Annual Report & Financial Statements
Published On: Oct 20th 2022
The MCA has published its 2021 Annual Report & Financial Statements [1], detailing the work and activity performed by the Authority throughout the year. -------- ANNUAL REPORT 2021 COVER PHOTO.PNG [2] ------------------------------ [1]
End-User Affairs: Half Yearly Report (July – December 2021)
Published On: Apr 8th 2022
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 85 complaints. 98% of the complaints received were closed within 20 working days. The complaints lodged with the Authority during this period, related predominantly to quality of service follo...