PUBLICATIONSShowing Publications For : Market Commentary
Published On: Feb 17th 2021 BundlesThe MCA has published the results of a survey carried out in the second half of 2020, in order to determine consumer perceptions with regard to bundle services in Malta.
Published On: Nov 6th 2020 Broadcasting ServicesThe MCA is hereby publishing the results of a survey it carried out between Q4 2019 and the begining of Q2 2020, in order to gauge consumer perceptions and satisfaction levels with regard to Pay-Tv services provided in Malta
Published On: Jun 16th 2020 Fixed TelephonyThe MCA is hereby publishing the results of a survey it carried out in the third quarter of 2019, in order to gauge consumer perceptions and satisfaction levels with regard to fixed telephony services provided in Malta
Published On: Jun 11th 2020 Mobile ServicesThe MCA is hereby publishing the results of a survey it carried out in the fourth quarter of 2019, focusing on the experience of expats living in Malta in order to gauge their experience of local mobile telephony services.
Published On: May 5th 2020 EcommerceeBiznify - Free online Training programme launched
Published On: Apr 1st 2020 Mobile ServicesThe MCA is hereby publishing the mobile telephony survey findings gauging consumer perceptions of mobile telephony services offered in Malta. The relevant survey was carried out in 2019, in an environment that was completely different to that we are experiencing at the moment. The relevant survey highlights on many areas where the sector works in the best interests of consumers, particularly when it comes to the quality of service and measures to address complaints by the end user. The MCA acknowledges that the current situation may be a testing period for the sector’s providers in this respect, particularly as it adapts to the different needs and requirements that are emerging with a large population working from home and schools closed. It therefore commends any measures that are taken by service providers to support customers and to ensure that the overall positive results observed in normal times are maintained.