Consumer

  • English
  • Malti
Read All

Latest Updates

'Tis the season to slam the scam!

Published On: Dec 21st 2023
*What to know to stay a step ahead of the scammer.* Scammers are very familiar with the increased reliance on online shopping that takes place around the holiday period, and – expectedly – they see this time of year as an ideal opportunity to lure unsuspecting targets to a variety of scams using multiple channe...

MEFL Public Consultation: Proposed Amendments to the Postal Service Act, Cap. 254

Published On: Oct 26th 2023
On 26th October 2023, the Ministry for the Economy, European Funds and Lands published a public consultation on the proposed amendments to the Postal Service Act, Cap. 254: Enhancing flexibility in defining universal postal services. “The postal sector is subject to ongoing market developments.  As part of the ...

Consumer Remit

Do you know your consumer rights? Read More

The MCA is responsible to ensure that service providers offer transparent and competitive service to consumers whilst observing the sector specific rules the MCA is entrusted to enforce.

Reports

Person reading reports on tablet Read More

Half yearly reports provide information regarding the trends and issues referred to the Authority from consumers on any of the sectors it regulates.

Communications Services

Monitor, mobile and postal icons on white background Read More

The communication services guides provide information on the different telephony, internet, television, postal and eCommerce services offered in Malta.

Consumer Campaigns

Button with ‘Media’ written on it Read More

Educational campaigns disseminated through various media to provide consumers with information on telephony, internet, TV and postal services.