Publications
Report on the Quality of Experience of Electronic Communications Services
The survey covers various aspects of the consumers’ journey starting from when consumers subscribe to a service/s until they terminate the service/s.
Published On 25/11/2022 ECS Perception Survey - Households MCA/R/22-4784Consumer Perceptions Survey on Fixed Broadband - 2022
The MCA is hereby publishing the findings of a survey gauging consumer perceptions based on their experience in using fixed broadband in Malta.
Published On 15/11/2022 Broadband Internet MCA/S/22-4753End-User Affairs: Half Yearly Report (January – June 2022)
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 71 complaints.
Published On 19/09/2022 End User Half Yearly Report MCA/R/22-4683Key market indicators for electronic communications and post: Q1 2018 to Q1 2022
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2018 to Q1 2022.
Published On 28/07/2022 Data Report Sheet MCA/R/22-4667Postal Perception Survey 2021 - Bulk Mail
The MCA has today published the results of a survey carried out between October and December 2021, in order to evaluate the perceptions and satisfaction levels of businesses who use the bulk mail s
Published On 18/04/2022 Large Bulk Mailers MCA-POL/fa/22-4589End-User Affairs: Half Yearly Report (July – December 2021)
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 85 complaints.
Published On 08/04/2022 End User Half Yearly Report MCA/R/22-4568Key market indicators for electronic communications and post: Q1 2017 to Q4 2021
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2017 to Q4 2021.
Published On 05/04/2022 Data Report Sheet MCA/R/22-4561Postal Services – Household Survey 2021
The MCA has today published the results of a survey that it carried out between August and October 2021, in order to evaluate household perceptions and satisfaction levels regarding postal services
Published On 21/02/2022 Postal Perception Survey - Households MCA-POL/fa/22-4514Key market indicators for electronic communications and post: Q1 2017 to Q3 2021
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2017 to Q3 2021.
Published On 11/01/2022 Data Report Sheet MCA/R/22-4483Communications Market Review: July 2020 to June 2021
This publication outlines the main trends and developments in Malta for electronic communications and post.
Published On 08/11/2021 Market Review MCA/R/21-4447