Publications
Key market indicators for electronic communications and post: Q1 2016 to Q4 2020
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2016 to Q4 2020.
Published On 15/04/2021 Data Report Sheet MCA/R/21-4191End-User Affairs: Half Yearly Report (July – December 2020)
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 106 complaints.
Published On 29/03/2021 End User Half Yearly Report End-User Affairs: Half Yearly Report (July – December 2020)MCA Consumer Perception Survey 2020 - Bundles
The MCA is hereby publishing the findings of a survey gauging consumer perceptions based on their experience in purchasing bundles in Malta.
Published On 17/02/2021 BundlesKey market indicators for electronic communications and post: Q1 2016 to Q3 2020
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2016 to Q3 2020.
Published On 18/01/2021 Data Report Sheet MCA/R/21-4111Consumer Perception Survey - Findings for Pay-Tv Services
The MCA is hereby publishing the findings of a consumer perceptions survey, carried out between November 2019 and April 2020, that relate to the household customer behaviour, preferences and satisf
Published On 06/11/2020 Broadcasting Services MCA/S/20-4048Key market indicators for electronic communications and post: Q1 2016 to Q2 2020
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2016 to Q2 2020.
Published On 06/11/2020 Data Report Sheet MCA-R/kc/20-4035End-User Affairs: Half Yearly Report (January – June 2020)
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 73 complaints.
Published On 15/09/2020 End User Half Yearly Report MCA-EXT/ms/20-3964Key market indicators for electronic communications and post: Q1 2016 to Q1 2020
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2016 to Q1 2020.
Published On 04/08/2020 Data Report Sheet MCA-R/kc/20-3925MCA Consumer Perceptions Survey - Fixed Telephony
The MCA is hereby publishing the results of a survey it carried out in the third quarter of 2019, in order to gauge consumer perceptions and satisfaction levels with regard to fixed telephony servi
Published On 16/06/2020 Fixed Telephony 1386MCA Consumer Perceptions Survey - Usage of mobile telephony services by expats living in Malta
A research study has been commissioned by the MCA in 2019 focusing on the experience of expats in Malta to gauge their experience of local mobile telephony services.
Published On 11/06/2020 Mobile Services 2705