Publications

Consumer complaints received and dealt with by the MCA in March 2010

Below you may find monthly reports on each of the sectors regulated by the Malta Communications Authority and the operators involved.  Complaints where there were no grounds to proceed, despit

Published On 28/02/2010 Monthly Consumer Complaints

Monthly report on consumer complaints received and dealt with by the MCA - JANUARY 2010

This report covers complaints regarding the sectors regulated by the Authority.

Published On 05/02/2010 Monthly Consumer Complaints

National Numbering Conventions - Decision February 2010

This decision specifies processes and timeframes for applications of new numbering resources and for applications of number blocks in ranges previously allocated to the same applicant.

Published On 02/02/2010 Decision MCA-D-21

Consumer complaints received and dealt with by the MCA in February 2010

Below you may find monthly reports on each of the sectors regulated by the Malta Communications Authority and the operators involved.  Complaints where there were no grounds to proceed, despit

Published On 01/02/2010 Monthly Consumer Complaints

Wholesale call origination services provided on fixed telephone networks - Decision, January 2010

This decision provides the findings of the market analysis together with the responses to consultation on the wholesale fixed call origination servcies market.

Published On 18/01/2010 Decision MCA-D-22

MCA Annual Plan 2010

This document focuses on the work-streams and related individual tasks that the MCA intends to undertake during 2010, and how the MCA's effectiveness will be measured and evaluated.

Published On 14/01/2010 Annual Plan

Email mobility - Consultation, January 2010

The MCA is publishing a consultation document which proposes that ISPs forward email traffic to new email addresses designated by customers for a temporary period following switching to an alternti

Published On 13/01/2010 Consultation MCA-C-13

Consumer complaints received and dealt with by the MCA in January 2010

Below you may find monthly reports on each of the sectors regulated by the Malta Communications Authority and the operators involved.  Complaints where there were no grounds to proceed, despit

Published On 01/01/2010 Monthly Consumer Complaints

Number Portability Wholesale Charges - Further Consultation & Proposed Decision

The Consultation period will run until Friday 12th February 2010 

Published On 30/12/2009 Consultation MCA-C-14

Strategic Plan update for 2010 - 2012

This update validates the strategic direction set out in preceding years and incorporates any new developments within the sectors that the MCA regulates, in light of their impact on the Maltese reg

Published On 14/12/2009 Strategic Plan

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