PUBLICATIONS

Published On: Sep 17th 2015 Consultation

The Malta Communications Authority (MCA) has today published a consultation proposing measures that would enable end-users who are subscribed to an electronic communications service/s, to have access to their bills in a medium that they can access.

Published On: Mar 13th 2015 End User Half Yearly Report

This report provides an analysis of the complaints received by the Authority during the second half of 2014. In total during this period, the Authority received a total of 240 complaints. In addition it also received 243 enquiries and requests for information.

Published On: Dec 12th 2014 News

The Malta Communications Authority (MCA) today imposed an administrative fine of €10,000 on Melita.

Published On: Dec 12th 2014 Decision

The Malta Communications Authority (MCA) today imposed an administrative fine of €10,000 on Melita.

Published On: Aug 29th 2014 End User Half Yearly Report

During the first half of 2014, the MCA received 155 complaints. This report provides an analysis of these complaints and also provides information on enforcement actions and related monitoring activities undertaken by the MCA during this period.

Published On: Jul 17th 2014 News

Effective competition in the communication markets benefits consumers in terms of increased choice, advantageous prices, appropriate quality and innovation. Nonetheless, for competition to be able to fully deliver effective outcomes, consumers need to be able to switch between service providers without undue effort, disruption and anxiety.

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