PUBLICATIONS

Published On: Dec 12th 2014 Decision

The Malta Communications Authority (MCA) today imposed an administrative fine of €10,000 on Melita.

Published On: Aug 29th 2014 End User Half Yearly Report

During the first half of 2014, the MCA received 155 complaints. This report provides an analysis of these complaints and also provides information on enforcement actions and related monitoring activities undertaken by the MCA during this period.

Published On: Jul 17th 2014 News

Effective competition in the communication markets benefits consumers in terms of increased choice, advantageous prices, appropriate quality and innovation. Nonetheless, for competition to be able to fully deliver effective outcomes, consumers need to be able to switch between service providers without undue effort, disruption and anxiety.

Published On: Jul 14th 2014 News

Premium rate numbers are telephone numbers used to offer value-added services to subscribers at a premium charge, for example, those numbers used for TV or Radio competitions, weather forecast services, 24hr veterinary service etc...

Published On: May 6th 2014 News

A quantitative study commissioned earlier this year by the MCA shows that 42% of the Maltese population own a smartphone, a growth of 5% when compared to a similar survey carried out in 2013.

Published On: Mar 18th 2014 End User Half Yearly Report

This report provides an analysis of the complaints and enquiries received by the MCA in the second half of 2013 and also focuses on enforcement actions and related monitoring activities undertaken by the MCA during this period.

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