Publications

Internet & eCommerce Use by Consumers – September 2010

The MCA carried out its seventh eCommerce survey with the aim of obtaining an indication of the level of internet and eCommerce usage accross the Maltese islands and to gauge the sector's potential

Published On 07/09/2010 Individuals Internet and Ecommerce Usage Study

Monthly report on consumer complaints received and dealt with by the MCA - June 2010

This report covers complaints regarding the sectors regulated by the Authority.

Published On 01/09/2010 Monthly Consumer Complaints

Monthly report on consumer complaints received and dealt with by the MCA - May 2010

This report covers complaints regarding the sectors regulated by the Authority.

Published On 01/09/2010 Monthly Consumer Complaints

Consumer complaints received and dealt with by the MCA in September 2010

Below you may find monthly reports on each of the sectors regulated by the Malta Communications Authority and the operators involved.  Complaints where there were no grounds to proceed, despit

Published On 01/09/2010 Monthly Consumer Complaints

Fixed Interconnection Pricing Review - 2010 Response to Consultation & Decision

Following the consultation document on the proposed fixed-line wholesale origination and termination rates published in June 2010, the MCA is today publishing a report on consultation and decision

Published On 24/08/2010 Decision MCA/10/48/D

Review of QoS Targets and Requirements to be achieved by MaltaPost plc

This consultation document proposes that the Quality of Service (QoS) Targets, to be achieved by MaltaPost for the following three year period, be revised upwards.

Published On 18/08/2010 Consultation MCA/10/47/C

Review of Wholesale Mobile Termination Rates - Decision, August 2010

The MCA is today publishing the response to consultation and decision on the new wholesale mobi

Published On 06/08/2010 Decision MCA/10/46/D

Consumer complaints received and dealt with by the MCA in August 2010

Below you may find monthly reports on each of the sectors regulated by the Malta Communications Authority and the operators involved.  Complaints where there were no grounds to proceed, despit

Published On 01/08/2010 Monthly Consumer Complaints

MCA Decision - The Future of the 900 MHz and 1800 MHz Bands

Following the extensive consultation process undertaken during 2009, the MCA has today published a Decision Notice regarding the future of spectrum in the 900 MHz and 1800 MHz band.

Published On 16/07/2010 Decision MCA/10/44/D

Proposed regulatory direction on specific aspects of the universal postal service

The consultation will run from the 14th July 2010 to the 25th August 2010 during which time the MCA welcomes written comments on any of the issues raised in the paper. 

Published On 14/07/2010 Consultation MCA/10/43/C

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