End-User Affairs: Half Yearly Report (January – June 2022)

This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 71 complaints. The complaints lodged with the Authority during this period, related predominantly to quality of service and service provision followed by local free-to-air TV transmissions, billing and charges issues. During this period the Authority also received 342 requests for information.

MCA Reference: