DSC Annual Activity Report 2024

The Malta Communications Authority (MCA) has published its first annual report under Article 55 of the Digital Services Act (DSA), covering its supervisory and enforcement activities throughout 2024. 

As Malta’s designated Digital Services Coordinator (DSC), the MCA is responsible for overseeing compliance with the DSA by intermediary service providers established in Malta. The report outlines the MCA’s work in mapping the national digital landscape, raising awareness among service providers, handling cross-border complaints, and engaging with other EU authorities through the European Board for Digital Services. Key highlights from the 2024 report include:

• The identification of 32 intermediary services established in Malta.
• The transmission of five complaints to other DSCs following assessment under Article 53 of the DSA.
• The certification of Malta’s first out-of-court dispute settlement body, RGOAL Ltd. (Adroit).
• The application of the Foundation for Social Welfare Services (FSWS) for Trusted Flagger status.
• Active participation in all eight working groups of the European Board for Digital Services.
• Ongoing national outreach efforts, including the launch of Malta’s Digital Services Forum.

The report provides a detailed account of how the MCA is implementing the DSA in Malta and contributing to EU-wide coordination in safeguarding digital rights and ensuring platform accountability.