Published On: Mar 3rd 2020 NewsIn an ever more interconnected world, consumers are becoming increasingly dependent on internet, TV, fixed and mobile services. Whenever they encounter any difficulties with their services, consumers expect to have easy access to their service provider's support channels and to obtain prompt redress. Along the y...
Published On: Mar 3rd 2020 NewsThe Single Digital Gateway regulation will facilitate online access to the information, administrative procedures and assistance services that citizens and businesses need to get active in another EU country. Citizens and companies moving across EU borders will easily be able to find out what rules and assistance services apply in their new residency.
Published On: Mar 3rd 2020 NewsThe Universal Service is a safety net to ensure that at least a set of specified minimum services are available to all end-users. The Universal Service should be available at an affordable price to consumers where a risk of social exclusion may prevent citizens from full social and economic participation in society.
Published On: Mar 3rd 2020 NewsIf you have a Maltese SIM card on your mobile device and are planning to travel within EU countries, the Roam Like at Home rules will apply, unless you made an agreement with your local service provider for a different roaming package.
Published On: Mar 3rd 2020 NewsThe aim of Regulation (EU) 2017/1128 (the ‘Regulation’) is to ensure that persons residing in an EU Member State who buy or subscribe to films, sports broadcasts, music, e-books and games in their home Member State are able to access this content when they travel or stay temporarily in another EU Member State.
Published On: Mar 3rd 2020 NewsGeographically based restrictions undermine online shopping and cross-border sales in the Digital Single Market. Regulation (EU) 2018/302 (‘the ‘Geo-Blocking Regulation’) addresses unjustified on line sales discrimination based on customers' nationality, place of residence or place of establishment within the internal market. The ban on geo-blocking is thus an important element of the digital single market strategy.