Publications
End-User Affairs: Half Yearly Report (January – June 2023)
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 65 complaints.
Published On 04/09/2023 End User Half Yearly Report2023: MCA Business Perception Survey - Postal Services
Published On 25/07/2023 ECS Perception Survey - Businesses MCA/S/23-4957Key market indicators for electronic communications and post: Q1 2019 to Q1 2023
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2019 to Q1 2023.
Published On 10/07/2023 Data Report Sheet MCA/R/23-4979Key market indicators for electronic communications and post: Q1 2018 to Q4 2022
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2018 to Q4 2022.
Published On 11/04/2023 Data Report Sheet MCA/R/23-4897End-User Affairs: Half Yearly Report (July – December 2022)
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 68 complaints.
Published On 29/03/2023 End User Half Yearly Report MCA/R/23-4891Key market indicators for electronic communications and post: Q1 2018 to Q3 2022
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2018 to Q3 2022.
Published On 25/01/2023 Data Report Sheet MCA/R/23-4824MCA Consumer Perceptions Survey - Mobile Telephony
The MCA is hereby publishing the results of a survey it carried out in 2022, in order to gauge consumer perceptions and satisfaction levels with regard to mobile telephony services in Malta.
Published On 18/01/2023 Mobile Services MCA/S/23-4816Business Perception Survey - Large and Medium - ECS 2021
The MCA has today published more results of a survey it carried out with the business community between April and June 2021.
Published On 15/12/2022 ECS Perception Survey - Businesses MCA/S/22-4775Key market indicators for electronic communications and post: Q1 2018 to Q2 2022
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2018 to Q2 2022.
Published On 02/12/2022 Data Report Sheet MCA/R/22-4788Report on the Quality of Experience of Electronic Communications Services
The survey covers various aspects of the consumers’ journey starting from when consumers subscribe to a service/s until they terminate the service/s.
Published On 25/11/2022 ECS Perception Survey - Households MCA/R/22-4784