Publications

MCA Consumer Perceptions Survey - Mobile Telephony

The MCA is hereby publishing the results of a survey it carried out in 2022, in order to gauge consumer perceptions and satisfaction levels with regard to mobile telephony services in Malta.

Published On 18/01/2023 Mobile Services MCA/S/23-4816

Business Perception Survey - Large and Medium - ECS 2021

The MCA has today published more results of a survey it carried out with the business community between April and June 2021.

Published On 15/12/2022 Business Perception MCA/S/22-4775

Key market indicators for electronic communications and post: Q1 2018 to Q2 2022

The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2018 to Q2 2022.

Published On 02/12/2022 Data Report Sheet MCA/R/22-4788

Report on the Quality of Experience of Electronic Communications Services

The survey covers various aspects of the consumers’ journey starting from when consumers subscribe to a service/s until they terminate the service/s.

Published On 25/11/2022 Consumer Perception MCA/R/22-4784

Consumer Perceptions Survey on Fixed Broadband - 2022

The MCA is hereby publishing the findings of a survey gauging consumer perceptions based on their experience in using fixed broadband in Malta.

Published On 15/11/2022 Broadband Internet MCA/S/22-4753

End-User Affairs: Half Yearly Report (January – June 2022)

This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 71 complaints.

Published On 19/09/2022 End User Half Yearly Report MCA/R/22-4683

Key market indicators for electronic communications and post: Q1 2018 to Q1 2022

The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2018 to Q1 2022.

Published On 28/07/2022 Data Report Sheet MCA/R/22-4667

Postal Perception Survey 2021 - Bulk Mail

The MCA has today published the results of a survey carried out between October and December 2021, in order to evaluate the perceptions and satisfaction levels of businesses who use the bulk mail s

Published On 18/04/2022 Large Bulk Mailers MCA-POL/fa/22-4589

End-User Affairs: Half Yearly Report (July – December 2021)

This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 85 complaints.

Published On 08/04/2022 End User Half Yearly Report MCA/R/22-4568

Key market indicators for electronic communications and post: Q1 2017 to Q4 2021

The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2017 to Q4 2021.

Published On 05/04/2022 Data Report Sheet MCA/R/22-4561

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