Publications

Households’ Perception Survey on Postal Services – 2025

The MCA is hereby publishing the findings of a survey gauging consumer perceptions based on their experience in purchasing postal services provided in Malta.

Published On 04/05/2026 Postal Perception Survey - Households MCA/S/26-5921

Key market indicators for electronic communications and post - Q1 2021 to Q4 2025

The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2021 to Q4 2025.

Published On 29/04/2026 Data Report Sheet MCA/R/26-5928

Study on the Quality of Experience for End-Users of Electronic Communication Services

The Malta Communications Authority has published the findings of its latest Quality of Experience (QoE) study, an independent assessment conducted by PKF.

Published On 28/04/2026 End User Half Yearly Report

End-User Affairs: Half Yearly Report (July - December 2025)

The Malta Communications Authority (MCA) has published its report on the complaints and enquiries received during the last six months of 2025.

Published On 30/03/2026 End User Half Yearly Report MCA/R/26-5900

Consumer Perception Survey on Bundle Services – 2025

The MCA is publishing the findings from the consumer perception survey on bundle services, conducted between August and October 2025.

Published On 26/02/2026 Bundles MCA/S/26-5859

Key market indicators for electronic communications and post - Q1 2021 to Q3 2025

The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2021 to Q3 2025.

Published On 30/01/2026 Data Report Sheet MCA/R/26-5851

Key market indicators for electronic communications and post - Q1 2021 to Q2 2025

The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2021 to Q2 2025.

Published On 13/10/2025 Data Report Sheet MCA/R/25-5744

Consumer Perception Survey on TV services - 2025

The MCA is publishing the findings from the consumer perception survey on TV and broadcasting services, conducted between March and April 2025.

Published On 09/10/2025 Broadcasting Services MCA/S/25-5735

End-User Affairs: Half Yearly Report (January - June 2025)

The Malta Communications Authority (MCA) has published its report on the complaints and enquiries received during the first six months of 2025.

Published On 30/09/2025 End User Half Yearly Report MCA/R/25-5734

Consumer Perceptions Survey on Fixed Telephony - 2025

The MCA is publishing the findings from the consumer perception survey on fixed line telephony, conducted between March and April 2025.

Published On 10/09/2025 Fixed Telephony MCA/S/25-5721

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