Electronic Communications - How can I obtain the above information?
Answer
- Read and understand all the terms and conditions attached to the service you are considering subscribing to. It is very important that you read the terms and conditions carefully before signing a service contract.
- Review the terms and conditions by accessing the service providers' websites as they are published online. Furthermore, such terms and conditions are also available at no cost at the service providers' outlets for inspection by prospective subscribers.
- Contact operators’ customer care services. If there is anything you feel is not clear in the terms and conditions, do not hesitate to ask the customer care personnel or sales persons to explain it further.