<ul type="disc"><li>Follow the disconnection procedure as specified in your contract for service. If you are not in possession of your contract, you can contact your service provider to enquire about the disconnection procedure. Certain service providers may require a notification in writing and a copy of your ID card;</li><li>Ensure that any outstanding bills are settled;</li><li>Ensure that any CPE is handed back to the service provider upon termination; and</li><li>Be aware that if you are subscribed to a pre-paid account with your existing service provider you may lose any unused credit.</li></ul>