Roaming - Will I have the same quality and network speed, which I have at home, guaranteed while roaming in the EU/EEA?
In order to provide roaming services, your service provider has to use networks that are available in other EU/EEA countries and managed by other foreign operators. Since network availability throughout the EU/EEA varies, the same network generations and technologies (e.g. 4G, 5G) and mobile network speed may not always be available. However, the Roaming Regulation aims to ensure that when similar quality or speeds are available in the visited network, your service provider should ensure the same quality of the roaming service. In other words, if you have access to 5G connectivity at home, you should not have 4G connectivity while roaming, as long as 5G is available at the visited location. According to the Roaming Regulation, your service provider should inform you of the quality of services you can expect while roaming, by stating this in the retail contract and publishing information on its website.