Roaming - Why should I be careful of phone calls or SMS to value-added services whilst roaming?
Answer
When calling or sending SMS to numbers used for value-added services whilst roaming, the Roam Like At Home (RLAH) principle does not apply.
When you are abroad, including in EU/EEA countries, calling or sending an SMS to a value-added service number may incur a higher rate than you are expecting. A number that you can call for free from Malta may be at a charge when you are abroad. Similarly, if you pay a low rate for a phone call or SMS to a value-added service number from Malta, when you are abroad you can be charged a much higher rate for a call or SMS to the same number. It is important to keep yourself informed of whether a number you are trying to reach whilst roaming is a value-added service number.