Roaming - What should I do before travelling?

Before travelling abroad, it is very important that you contact your mobile service provider and check:

• whether your subscription allows roaming in the destination country especially in remote areas; 
• how much you will be charged when using your phone in the destination country, including voice calls, SMS, access to the internet, and use of voicemail; and
• which foreign operator network best fits your needs and, when travelling outside the EU/EEA, offers the cheapest roaming rates, and how to manually choose your preferred foreign operator network 

Note: Make sure you take note of the below information, in case your phone is lost or stolen while you are travelling.

• Your mobile handset serial number (IMEI number), which can be retrieved by pressing *#06# on your handset; and
• Your mobile service provider customer care number.