Number portability - Should I terminate my telephony service before requesting porting?
Answer
No, you should not terminate your active telephony service before you request porting. This will be done automatically by your new service provider as part of the porting process upon successful completion. This approach is intended to ensure that any loss of service is kept to a minimum.
However, if you have a Carelink service (or a similar type of service) linked to the telephone number to be ported, you will be required to terminate this service before porting.