As part of our ongoing commitment to provide relevant, accurate and timely information on the electronic communications markets and related products and services, we periodically publish reports on complaints and enquiries received and end-user related actions taken by the Authority.
Reports
Aug 29th 2014 End User Half Yearly Report
During the first half of 2014, the MCA received 155 complaints. This report provides an analysis of these complaints and also provides information on enforcement actions and related monitoring activities undertaken by the MCA during this period.Mar 18th 2014 End User Half Yearly Report
This report provides an analysis of the complaints and enquiries received by the MCA in the second half of 2013 and also focuses on enforcement actions and related monitoring activities undertaken by the MCA during this period.Sep 11th 2013 End User Half Yearly Report
This report provides an analysis of the complaints and enquiries received by the MCA in the first half of 2013 and also focuses on enforcement actions and related monitoring activities undertaken by the MCA during this period.Mar 18th 2013 End User Half Yearly Report
This report provides an analysis of the complaints and enquiries received by the MCA in the second half of 2012 and also focuses on enforcement actions and related monitoring activities undertaken by the MCA during this period.Oct 25th 2012 End User Half Yearly Report
This report provides an analysis of the complaints and enquiries received by the MCA in the first half of 2012 and also focuses on enforcement actions and related monitoring activities undertaken by the MCA during this period.May 29th 2012 End User Half Yearly Report
This report provides an analysis of the complaints and enquiries received by the MCA in the second half of 2011.