Consumer

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Latest Updates

Looking back on a year of MCA work

Published On: Mar 22nd 2022
The burgeoning digitisation has set the stage for the future communications, amongst trends such as the rising take-up of faster broadband connections, calls for a safer and more reliable digital environment, and the accelerating pace of eCommerce - just to name a few. For the Malta Communications Authority (MCA), ...

MCA Consumer Perception Survey 2020 - Bundles

Published On: Feb 17th 2021
The MCA is hereby publishing the findings of a survey gauging consumer perceptions based on their experience in purchasing bundles in Malta. Key themes relate to the composition of bundles, level of satisfaction with the service, consumer sensitivities to price changes and propensity to switch. ...

Ħarsien tal-Konsumatur

Taf id-drittijiet tal-konsumatur tiegħek? Read More

L-MCA għadha r-rwol li tassigura li s-servizzi provduti mill-operaturi huma trasparenti, kompetittivi u konformi mar-regoli speċifiċi stabbiliti fil-liġi.

Rapporti

Persuna taqra rapporti fuq tablet Read More

Ir-rapporti li tippubblika l-Awtorità kull sitt xhur, jipprovdu indikazzjonijiet dwar l-ilmenti u l-mistoqsijiet li tkun irċiċviet Awtorità mingħand il-konsumaturi b’rabta mas-setturi li tirregola.

Servizzi ta’ Komunikazzjoni

Stampa ta’ monitor, mobile u envelop fuq sfond abjad Read More

Dawn il-linji gwidi jipprovdu informazzjoni dwar is-servizzi differenti ta’ komunikazzjoni offruti f’Malta bħat-telefonija, l-internet, it-televiżjoni, il-posta u l-kummerċ elettroniku.

Kampanji

Buttuna b’’Media’ miktub fuqha Read More

Biex noħolqu iktar għarfien dwar aspetti differenti tat-telefonija, internet, TV u s-servizzi postali, l-MCA toħloq diversi kampanji dwar dawn is-suġġetti bl-għan li teduka lill-konsumaturi.