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MCA Consumer Perception Survey 2020 - Bundles

Published On: Feb 17th 2021
The MCA is hereby publishing the findings of a survey gauging consumer perceptions based on their experience in purchasing bundles in Malta. Key themes relate to the composition of bundles, level of satisfaction with the service, consumer sensitivities to price changes and propensity to switch. ...

Quality of Service Parameters to be Measured by Internet Access Service Providers and Publicly Available Interpersonal Communications Providers

Published On: Dec 14th 2020
In accordance with the European Electronic Communications Code, the Malta Communications Authority (‘MCA’) will be responsible to monitor and collect systematic information about the quality of the services offered by providers of internet access services and of publicly available interpersonal communications s...

Ħarsien tal-Konsumatur

Taf id-drittijiet tal-konsumatur tiegħek? Read More

L-MCA għadha r-rwol li tassigura li s-servizzi provduti mill-operaturi huma trasparenti, kompetittivi u konformi mar-regoli speċifiċi stabbiliti fil-liġi.

Rapporti

Persuna taqra rapporti fuq tablet Read More

Ir-rapporti li tippubblika l-Awtorità kull sitt xhur, jipprovdu indikazzjonijiet dwar l-ilmenti u l-mistoqsijiet li tkun irċiċviet Awtorità mingħand il-konsumaturi b’rabta mas-setturi li tirregola.

Servizzi ta’ Komunikazzjoni

Stampa ta’ monitor, mobile u envelop fuq sfond abjad Read More

Dawn il-linji gwidi jipprovdu informazzjoni dwar is-servizzi differenti ta’ komunikazzjoni offruti f’Malta bħat-telefonija, l-internet, it-televiżjoni, il-posta u l-kummerċ elettroniku.

Kampanji

Buttuna b’’Media’ miktub fuqha Read More

Biex noħolqu iktar għarfien dwar aspetti differenti tat-telefonija, internet, TV u s-servizzi postali, l-MCA toħloq diversi kampanji dwar dawn is-suġġetti bl-għan li teduka lill-konsumaturi.