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Latest Updates

MCA End-User Half Yearly Statistical Report January - June 2019
Published On: Sep 30th 2019
The Malta Communications Authority (MCA) has published its report on the complaints and enquiries received during the first six months of 2019. This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 120 complaints. 92% of the complaints received w...
Shopping Online - Processing Fees
Published On: Aug 27th 2019
*Shopping online - Processing fees* When purchasing goods from abroad, end-users should be aware of additional charges that may apply such as processing fees associated with Customs, Health or Border Inspections clearance.  The below information provides a breakdown of fees that could be applicable. *Importation ...

Ħarsien tal-Konsumatur

Link għal Ħarsien tal-Konsumatur. Taf id-drittijiet tal-konsumatur tiegħek? Read More

L-MCA għadha r-rwol li tassigura li s-servizzi provduti mill-operaturi huma trasparenti, kompetittivi u konformi mar-regoli speċifiċi stabbiliti fil-liġi.

Rapporti

Link għal Rapporti. Persuna taqra rapporti fuq tablet Read More

Ir-rapporti li tippubblika l-Awtorità kull sitt xhur, jipprovdu indikazzjonijiet dwar l-ilmenti u l-mistoqsijiet li tkun irċiċviet Awtorità mingħand il-konsumaturi b’rabta mas-setturi li tirregola.

Servizzi ta’ Komunikazzjoni

Link għal Servizzi ta’ Komunikazzjoni. Stampa ta’ monitor, mobile u envelop fuq sfond abjad Read More

Dawn il-linji gwidi jipprovdu informazzjoni dwar is-servizzi differenti ta’ komunikazzjoni offruti f’Malta bħat-telefonija, l-internet, it-televiżjoni, il-posta u l-kummerċ elettroniku.

Kampanji

Link għal Kampanji. Buttuna b’’Media’ miktub fuqha Read More

Biex noħolqu iktar għarfien dwar aspetti differenti tat-telefonija, internet, TV u s-servizzi postali, l-MCA toħloq diversi kampanji dwar dawn is-suġġetti bl-għan li teduka lill-konsumaturi.