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Latest Updates

End-User Affairs: Half Yearly Report (January – June 2020)

Published On: Sep 15th 2020
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 73 complaints. 96% of the complaints received were closed within 20 working days. The complaints lodged with the Authority during this period, related predominantly to quality of service and b...

Interoperability of Car Radio Devices

Published On: Apr 29th 2020
This document provides the salient points of the feedback provided by the respondents to the views and proposals raised in the consultation document published on the 8th October 2019 and the MCA’s reflections on the feedback provided. The amendments to the Regulations were published by Government on the 21st Apri...

Ħarsien tal-Konsumatur

Taf id-drittijiet tal-konsumatur tiegħek? Read More

L-MCA għadha r-rwol li tassigura li s-servizzi provduti mill-operaturi huma trasparenti, kompetittivi u konformi mar-regoli speċifiċi stabbiliti fil-liġi.

Rapporti

Persuna taqra rapporti fuq tablet Read More

Ir-rapporti li tippubblika l-Awtorità kull sitt xhur, jipprovdu indikazzjonijiet dwar l-ilmenti u l-mistoqsijiet li tkun irċiċviet Awtorità mingħand il-konsumaturi b’rabta mas-setturi li tirregola.

Servizzi ta’ Komunikazzjoni

Stampa ta’ monitor, mobile u envelop fuq sfond abjad Read More

Dawn il-linji gwidi jipprovdu informazzjoni dwar is-servizzi differenti ta’ komunikazzjoni offruti f’Malta bħat-telefonija, l-internet, it-televiżjoni, il-posta u l-kummerċ elettroniku.

Kampanji

Buttuna b’’Media’ miktub fuqha Read More

Biex noħolqu iktar għarfien dwar aspetti differenti tat-telefonija, internet, TV u s-servizzi postali, l-MCA toħloq diversi kampanji dwar dawn is-suġġetti bl-għan li teduka lill-konsumaturi.