End-User - Latest Updates

Published On: Mar 13th 2024

​As the world celebrates World Consumer Rights Day 2024 [1], the topic of 'fair and responsible artificial intelligence (AI) for consumers' takes centre stage. This theme strongly resonates with the MCA's mandate to safeguard and promote a communi​cations environment that is conducive to social well-being, par...

Published On: Dec 21st 2023

What to know to stay a step ahead of the scammer.

Published On: Oct 26th 2023

On 26th October 2023, the Ministry for the Economy, European Funds and Lands published a public consultation on the proposed amendments to the Postal Service Act, Cap. 254: Enhancing flexibility in defining universal postal services. “The postal sector is subject to ongoing market developments.  As part of the ...

Published On: Aug 28th 2023

The MCA has published a new consultation on “Price Adjustments Clauses in Telecoms Contracts” and is welcoming feedback until 29th September 2023 at noon. The consultation document can be accessed here [1]. [1] https://www.mca.org.mt/consultation-indexation-retail-prices-telecoms ...

Published On: May 25th 2023

​Number portability refers to the ability of end-users subscribed to voice communications services to retain their phone number when they change to an alternative provider. As from 1 June 2023 the number portability framework that has been in place locally since March 2005 is being enhanced. These updates are esta...

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