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Latest Updates

End-User Affairs: Half Yearly Report (July – December 2021)

Published On: Apr 8th 2022
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 85 complaints. 98% of the complaints received were closed within 20 working days. The complaints lodged with the Authority during this period, related predominantly to quality of service follo...

Guidelines on Platform to Business Regulation

Published On: Nov 3rd 2021
.... Guidelines further to publication of the Online Intermediation Services for Business Users (Enforcement Measures) Regulations, 2021 (hereafter ‘the Regulations’)   *1.What is the purpose of these Regulations* The purpose is twofold: (a) to have in place enforcement tools whereby a business user ...


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The MCA will this year be launching an eCommerce Training Programme. The programme, accredited by the National Commission for Further and Higher Education (NCFHE), will be offered to all interested parties free of charge.

Malta Cloud Forum

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The MCF is a multi-stakeholder forum of parties interested in the cloud computing eco-system, comprising representatives from consulting companies, civil society, government and academia.


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The MCA regularly carries out surveys amongst local consumers in order to obtain an indication of the level of internet and eCommerce usage in Malta and to gauge the sector's potential for growth.