End-User - Latest Updates

Published On: Oct 26th 2023

On 26th October 2023, the Ministry for the Economy, European Funds and Lands published a public consultation on the proposed amendments to the Postal Service Act, Cap. 254: Enhancing flexibility in defining universal postal services. “The postal sector is subject to ongoing market developments.  As part of the ...

Published On: Aug 28th 2023

The MCA has published a new consultation on “Price Adjustments Clauses in Telecoms Contracts” and is welcoming feedback until 29th September 2023 at noon. The consultation document can be accessed here [1]. [1] https://www.mca.org.mt/consultation-indexation-retail-prices-telecoms ...

Published On: May 25th 2023

​Number portability refers to the ability of end-users subscribed to voice communications services to retain their phone number when they change to an alternative provider. As from 1 June 2023 the number portability framework that has been in place locally since March 2005 is being enhanced. These updates are esta...

Published On: Jan 24th 2023

The Malta Communications Authority (MCA) is proud to announce the signing of separate Memorandum of Understanding (MoU) with the Malta Chamber of Commerce, Enterprise & Industry (The Malta Chamber), the Malta Chamber of Small and Medium Enterprises (SME Chamber), and the Malta Employers Association (MEA).

Published On: Sep 6th 2022

The internet and electronic communications services offer limitless possibilities to enhance the day-to-day lives of consumers and businesses. However, they also provide would-be scammers with a variety of channels and opportunities to try to catch their targets by surprise. This article presents five tips for minimising the risk of falling victim to such scams, by providing insight into what a scam involves and what red flags to watch out for.