Mission Statement

The mission of the MCA is: ‘To regulate the electronic communications, eCommerce and postal sectors with a view to achieving sustainable competition, enabling customer choice and value-for-money; To facilitate the development of an environment that is conducive to investment,innovatin and continued social and economic growth.’

In carrying out its mission the MCA is committed to performing in a manner that is transparent, proportionate, non-discriminatory and objective. The mission statement implies a number of principles, which the MCA needs to hold central to all the activities that it carries out:



  • The realisation of a range of electronic communications and postal services of high quality and competitive prices that is best achieved through the development of fair and sustainable competition.

  • In the absence of competition, regulation will seek to simulate the effects of competition.

  • Regulation will cater for the interests of citizens and consumers but will also take into account the exigencies of service providers.

  • Regulation will tend towards technological and service neutrality and be sufficiently flexible as to enable change and allow for technology and service convergence.

  • Regulatory decisions will be transparent and accessible in order to facilitate decisions by market players, policy makers and other stakeholders.

  • The MCA’s regulatory activity should serve to overall contribute to Malta’s transition to a knowledge based society and economy.

  • The wider implications at a European market level will be taken into account in the formulation of any decisions at the local level.

  • The furthering of overall social and economic welfare should be another outcome of the MCA’s regulatory activity.

  • Further to its regulatory remit the MCA will encourage citizens and business to embrace Information and Communication Technology (ICT) as a key enabler to social and economic welfare.