Publications
Consumer Perception Survey - Findings for Pay-Tv Services
The MCA is hereby publishing the findings of a consumer perceptions survey, carried out between November 2019 and April 2020, that relate to the household customer behaviour, preferences and satisf
Published On 06/11/2020 Broadcasting Services MCA/S/20-4048Key market indicators for electronic communications and post: Q1 2016 to Q2 2020
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2016 to Q2 2020.
Published On 06/11/2020 Data Report Sheet MCA-R/kc/20-4035End-User Affairs: Half Yearly Report (January – June 2020)
This report provides an analysis of the complaints received by the Authority during this period. In total, the MCA received 73 complaints.
Published On 15/09/2020 End User Half Yearly Report MCA-EXT/ms/20-3964Key market indicators for electronic communications and post: Q1 2016 to Q1 2020
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2016 to Q1 2020.
Published On 04/08/2020 Data Report Sheet MCA-R/kc/20-3925MCA Consumer Perceptions Survey - Fixed Telephony
The MCA is hereby publishing the results of a survey it carried out in the third quarter of 2019, in order to gauge consumer perceptions and satisfaction levels with regard to fixed telephony servi
Published On 16/06/2020 Fixed Telephony 1386MCA Consumer Perceptions Survey - Usage of mobile telephony services by expats living in Malta
A research study has been commissioned by the MCA in 2019 focusing on the experience of expats in Malta to gauge their experience of local mobile telephony services.
Published On 11/06/2020 Mobile Services 2705Key market indicators for electronic communications and post: Q1 2015 to Q4 2019
The MCA is hereby updating its series of Data Report Sheet ('DRS') publications with a report covering the period Q1 2015 to Q4 2019.
Published On 06/05/2020 Data Report Sheet MCA-R/kc/20-3852An overview of findings for a perception survey concerning mobile telephony usage in Malta
The MCA is hereby publishing the mobile telephony survey findings gauging consumer perceptions of mobile telephony services offered in Malta.
Published On 01/04/2020 Mobile ServicesMCA End-User Half Yearly Statistical Report July - December 2019
The Malta Communications Authority (MCA) has published its report on the complaints and enquiries received during the lastt six months of 2019.
Published On 17/03/2020 End User Half Yearly ReportCommunications Market Review: January to June 2019
The purpose of this publication is to inform the general public on the main trends and developments in Malta for electronic communications and post.
Published On 02/03/2020 Market Review