PUBLICATIONS
Published On: Mar 7th 2018 News
Online shopping is becoming increasingly popular with internet users. According to MCA’s latest consumer survey, carried out in 2016, 63% of Maltese bought something online. Findings show that the most sought after products and services with Maltese online shoppers are clothes and shoes, holiday accommodation an...Published On: Mar 6th 2018 News
The MCA carries a regulatory role that necessitates constant monitoring of market developments and feedback from consumers.Published On: Mar 6th 2018 News
During the last six months of 2017 the MCA registered an increase in complaints from subscribers of telephony, internet, television and postal services.Published On: Feb 28th 2018 News
During the second half of 2017 the complaints received by the MCA saw an increase of 11% in comparison to the first half of the year.Published On: Feb 28th 2018 End User Half Yearly Report
The Malta Communications Authority (MCA) has published its report on the complaints and enquiries received during the last six months of 2017. This report provides an analysis of the complaints received by the Authority during this period.Published On: Feb 7th 2018 Strategic Plan
This Strategy Update is a rolling update of the MCA's strategic direction. It validates established strategic thrusts and factors in any new developments that are seen to have a significant impact during the plan period.