Published On: May 29th 2012 End User Half Yearly Report

This report provides an analysis of the complaints and enquiries received by the MCA in the second half of 2011.

Published On: May 23rd 2012 News

Further to Melita's change to its 'My Melita' subscribers' bill delivery method, the MCA issued this decision against Melita on the grounds that it was not notified of such changes in advance and furthermore, Melita did not fully implement the MCA's decision on modifications to the terms and conditions of subscriber contracts.

Published On: May 21st 2012 News

Lealfet on the Digital Switchover distributed to all households.

Published On: Mar 23rd 2012 News

Start using the Internet today – don’t waste more time! is the slogan chosen for this years’ activities, which will be held in Valletta. Malta is one of 50 countries across Europe, Eurasia and Africa, that are organising activities to mark ‘Get Online Week’, which is an initiative of the Telecentre-Europe...

Published On: Feb 3rd 2012 News

The MCA’s consultation on ‘Information to be included in subscribers contracts’ officially closed on Friday 30th March 2012.

Published On: Feb 1st 2012 News

The MCA has published the results of two surveys it carried out in November 2011, in order to gauge household and small business perceptions and satisfaction levels with regard to the postal service provided by MaltaPost Plc.    Results indicate that the majority of customers (both households and small businesses...