PUBLICATIONS

Published On: Jan 17th 2014 News

These surveys were undertaken between August and October 2013 to gauge consumer perceptions and satisfaction levels with regard to fixed and mobile telephony, Internet and broadcasting services.

Published On: Sep 11th 2013 End User Half Yearly Report

This report provides an analysis of the complaints and enquiries received by the MCA in the first half of 2013 and also focuses on enforcement actions and related monitoring activities undertaken by the MCA during this period.

Published On: Jun 20th 2013 News

This page offers you all the information you need regarding the use of mobile services, whether it's making or receiving calls or using data roaming services such as access to the Internet and related services from your mobile phone or other device whilst travelling in any other EU country. The EU roaming regulatio...

Published On: Mar 18th 2013 End User Half Yearly Report

This report provides an analysis of the complaints and enquiries received by the MCA in the second half of 2012 and also focuses on enforcement actions and related monitoring activities undertaken by the MCA during this period.

Published On: Oct 25th 2012 End User Half Yearly Report

This report provides an analysis of the complaints and enquiries received by the MCA in the first half of 2012 and also focuses on enforcement actions and related monitoring activities undertaken by the MCA during this period.

Published On: Jul 20th 2012 News

This Decision addresses the manner in which undertakings are required to provide subscriber contracts for the provision of an electronic communications service/s, in line with Article 23 of the Electronic Communications (Regulation) Act (Cap.399) (ECRA).

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