Update 30/03/2012
This consultation process is now closed.
At the closing date of submissions, Wednesday, 28th March 2012, the Authority received feedback from the following:
- Go Plc
- Melita Plc
- Vodafone Malta Ltd
- Alcatel Lucent
The Authority would like to thank interested parties for their contributions. The Authority will now review the feedback received and publish a final decision on the subject.
Today broadband Internet has become an essential component of electronic communication services, with Malta enjoying multiple networks that can provide access to broadband connections through both fixed and mobile networks. As the take up of broadband services and the reliance on this service as a means of promoting social inclusion and competitiveness continues to grow, the performance of these networks has also become of significant importance.
This document puts forward for consultation a Quality of Service Framework in respect of broadband Internet services and addresses the following three objectives:
- the identification of a minimum number of parameters considered suitable to characterise a broadband Internet service;
- the establishment of the relevant methodology to measure these parameters; and
- the establishment of a set of obligations that will be incumbent on ISPs and which will establish with a level of confidence, that the service available to the subscriber is the service contracted.
The consultation period will run from the 31st January through to the 28th March 2012.
Regulatory Type:
Electronic Communications
MCA Reference:
MCA/C/12-0741
Closing Date:
Wednesday, March 28, 2012
File Attachments:
