End-User - Latest Updates

Published On: Feb 28th 2018

During the second half of 2017 the complaints received by the MCA saw an increase of 11% in comparison to the first half of the year.

Published On: Mar 30th 2016

The MCA issued a decision following GO plc’s failure to notify the MCA with various ‘notification letters’ sent to its subscribers informing them about changes to their terms and conditions.

Published On: Mar 30th 2016

The MCA has published its final decision introducing new measures regarding the accessibility of bills for the provision of internet, TV, fixed and mobile services.

Published On: Nov 5th 2015

A recent meeting held between the Chairman of the Malta Communications Authority, MCA, and the Station Manager of RTK Radio, Karl Wright, made way for an exchange of views and feedback after the MCA’s officials participated in a series of informative and educational radio slots during the daily magazine programme...

Published On: Sep 17th 2015

The Malta Communications Authority (MCA) has today published a consultation proposing measures that would enable end-users who are subscribed to an electronic communications service/s, to have access to their bills in a medium that they can access.

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