Prime focus of the role
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Accountable to the Senior Manager, ICT & Technologies and responsible for the planning, organising, implementing and controlling of information technology initiatives in support of the operational role of the Malta Communications Authority (MCA).
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Provides technical expertise and knowledge together with operational and end-user support to the MCA Units on information and communications technology matters.
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Participates and contributes towards the achievement of MCA objectives across all operational units.
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Coordinates the promotion / implementation of regulatory related projects that fall under the remit of the IMU focused on digital.
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Coordinates the implementation of assigned projects / initiatives under the remit of the IMU
Main Responsibilities
- Implements and maintains an up to date IT/IS strategy and policy for the MCA.
- Designs and supports the internal ERP processes based around Access Dimensions and FocalPoint.
- Designs, develops and supports applications and related procedures based around the MS SharePoint product set to process data and resolve business problems.
- Involvement in the design, development and deployment of web applications based on diverse forms technologies, from specification, through testing to implementation and following quality standards and processes.
- Helps ensure the correct functioning of the organisation’s IT systems at all times.
- Assists in the management of information plans, through systematic identification of information needs, and of the associated risks and benefits; thereby driving organisation-wide information sharing.
- Implements and maintains an adequate security policy to ensure safety, integrity and confidentiality of data.
- Forward looking planning and performing of network upgrades, updates, re-designs and enhancements.
- Develops and implements IT and IS training and awareness strategies within the MCA.
- Develops and ensures the appropriateness and integrity of records and knowledge management tools and systems.
- Coordinates the implementation of initiatives / projects and liaise between all stakeholders as appropriate.
- Conduct research on the related themes as required.
- Represent the MCA on committees, meetings and other events as required, both locally and abroad.
- Delivers presentations as needed in support of IMU initiatives / projects.
- Performs any other task assigned by the Senior Manager, ICT & Technologies.
Coordination
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Coordinates other personnel as may be directed by the Senior Manager, ICT & Technologies in fulfilment of the IMU’s
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Implements project activities in accordance with agreed plans and MCA project management proced
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Recommends new initiatives and work plans leading to the achievement of objectives relating to the Unit’s
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processes/functions.
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Coordinates with the organisation’s ICT related vendors.
Essential skills required and selection criteria
- Degree or higher (EQF level 6) in Computing, IT or a related discipline.
- Experience with the Microsoft Server platform.
- Proven experience in an SQL environment and SQL Reporting.
- Proven experience in a SharePoint environment.
- Experience of backup/restore processes.
- Experience in cloud technologies.
- Knowledge of Windows Server and Active Directory technologies.
- Microsoft Office desktop application integration with SharePoint.
- General networking principles.
- Knowledge of workflow will be desirable.
- Knowledge of Microsoft Office.
- Excellent troubleshooting and analytical skills as well as excellent communication skills.
- Ability to create clear and concise process documentation.
- A responsible, methodical and organised approach.
- Excellent verbal and written communication and interpersonal skills.
- Ability to participate as a member of a team.
- Recognised qualifications in information technology or related fields are desirable.