Consumer Articles Consumer Assistance Ask the MCA  Consumer Enquiries  FAQs What is...?  Glossary of Terms Related Information  Links of Interest Consumer Complaints Information Centre News Room Document Type Acts of Parliament Appeals Board Decisions Application Forms Authorisations Calls for Applications Codes of Practice Consultation Papers Court Decisions Decision Notices Directives Expressions of Interest Guidelines Legal Notices Market Reviews Miscellaneous Notices / Announcements Presentations Press Releases Reports Request for Proposals Specifications Speeches  eCommerce  Electronic Communications  EMF  Postal Services  Radio Frequencies  Regulatory Framework .................................................... Is an operator offering telephony services obliged to provide a written contract to subscribers? Does one have the right to be included or excluded from a directory or directroy enquiry service? Can I keep my number when changing telephone companies? Can I prevent calls being made from my telephone? Can people find out my number if I call them? Do users with special needs have any special rights? What if I keep receiving anonymous or malicious calls? Does the MCA deal with complaints against telecommunications service providers? Is there a procedure to be followed if one wants to lodge a complaint with the MCA? 1 Corporate Profile | News Room | Information Centre | Consumer Corner | Online Services MCA, Valletta Waterfront, Pinto Wharf, Floriana, FRN1913 Tel: +356 21 336 840   Fax: +356 21 336 846 Email: info@mca.org.mt Copyright © 2006 - All rights reserved. Terms & Conditions | Site Credits